FAQ

Answers, before you book.

Everything first-time clients ask about our mobile detailing service, scheduling, water access, ceramic coatings, paint correction, payments, and more.

About Pristine

Pristine is a Williamsburg-based mobile detailing studio serving the entire Virginia Peninsula, from Newport News to Virginia Beach. We bring a full detailing setup to your driveway and handle cars, boats, motorcycles, and RVs with the same obsessive standard, real professional products, and licensed, insured care, no drop-offs and no shortcuts. Below are the questions we hear most often before a first appointment.

Pristine is a mobile detailing service based in Williamsburg, VA. We bring full detailing setups straight to your driveway and handle cars, boats, motorcycles, and RVs across the Virginia Peninsula. No drop-offs, no rushed jobs, no shortcuts, just studio-grade detailing wherever you are.

Every panel, wheel, and interior gets the same attention, whether it's a daily driver or a weekend build. We use real professional products: ceramic coatings, polishes, and protection that actually last, not filler products or a quick shine that fades in a week. And as a local Peninsula business, we know the roads, weather, and salt air our clients deal with.

Cars, trucks, boats, motorcycles, and RVs. If it drives, rides, or floats, we bring the studio to it and treat it with the same obsessive standard.

Yes. Pristine is fully licensed and insured, so your property is protected while we work at your home or business. It's part of giving every client real peace of mind.

Yes. We're fully mobile and bring our equipment to homes, apartments, workplaces, and other suitable locations across the Virginia Peninsula.

We service Williamsburg, Newport News, Hampton, Norfolk, Virginia Beach, and many surrounding areas. See all areas we cover. If you're nearby and not sure, just ask, we likely cover you.

Please remove personal belongings from the vehicle before we arrive. If possible, parking in a shaded area helps improve working conditions and results, especially during hot weather.

We request access to a water source when one is available. If water access isn't an option, just let us know ahead of time and we'll make sure our onboard water tank is filled before your appointment.

No. As long as we have access to the vehicle and approval to perform the work, you don't need to stay throughout the appointment.

Timing varies with vehicle size and condition, but on average:

  • Exterior Details, 1 to 2 hours
  • Interior Details, 2 to 4 hours
  • Full Details, 4 to 6 hours

Our Pristine Full Detail combines everything from our Interior Detail and Exterior Detail packages into one complete service, inside and out.

We can address many stains, odors, pet hair, and contamination as part of a standard detail. Heavier staining, excessive pet hair, mold, mildew, or severe odor removal may require additional services and custom pricing.

Yes. We offer multiple ceramic coating options depending on the level of protection and longevity you're looking for.

All standard details include a 2–4 month ceramic sealant. We also offer longer-lasting upgrades:

  • 1 Year Ceramic Coating
  • 3–5 Year Ceramic Coating
  • 8 Year Ceramic Coating
We'll help recommend the best option based on your vehicle, budget, and goals.

Yes. We offer both one-step and two-step paint correction to improve gloss and remove paint defects.

Many light scratches, swirl marks, oxidation, and paint defects can be significantly improved or fully removed. Deep scratches that have gone through the clear coat may not be fully removable.

Cash, check, all major credit and debit cards, Apple Pay, Google Pay, PayPal, and Cash App.

We keep an eye on the forecast and will reach out if conditions require rescheduling. Your appointment will be moved to the next best available time.

If you're unsure, request a quote or contact us directly. We'll gladly recommend the best service based on your vehicle's condition and what you want to get out of it.

Still not sure what service is right for you?

Get a quick estimate, send us a question, or jump straight to scheduling, whichever feels easiest.